Privacy Policy

Who we are

Our website address is: www.pearlfiltration.com.au

Pearl Filtration Pty Ltd owns and operates this website. We are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

1. Information We Collect

Your personal information is not required to visit www.pearlfiltration.com.au

Any personal information collected is knowingly provided by you and only when requested/required during interactive participation on www.pearlfiltration.com.au. This personal information may include:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Any other details you provide voluntarily (e.g. through contact forms or email correspondence)

We may also collect non-identifiable data (e.g. browser type, time spent on pages) via website analytics tools.

2. How We Collect Information

We collect information:

  • When you fill out forms on our website
  • When you contact us via email or phone
  • Automatically through website analytics tools (e.g. Google Analytics)

3. Why We Collect Your Information

We collect and use personal information to:

  • Respond to enquiries and provide services
  • Improve our website and services
  • Maintain business records
  • Comply with legal obligations

4. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information to:

  • Service providers who help us operate our business (e.g. website hosting, IT support)
  • Legal authorities if required by law

All third-party providers are required to comply with relevant privacy obligations.

5. Storage and Security

We take reasonable steps to:

  • Protect your personal information from unauthorised access, misuse, loss or disclosure
  • Ensure data is stored securely on protected servers

6. Accessing and Updating Your Information

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

7. Cookies and Analytics

Our website may use cookies and similar tracking tools to collect non-identifying information for analytics and performance improvements.

You may disable cookies via your browser settings.

8. Links

This website contains links to other sites. Please be aware that we, Pearl Filtration, are not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies solely to information collected by this website.

9. Contact Us

For any privacy-related queries, including access or correction requests, please contact:

Pearl Filtration Pty Ltd
sales@pearlfiltration.com.au
+61 3 9720 3101

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.